High Net Worth Individual


Country House in the English county of Somerset


To install a phone system that would allow the owners unrestricted movement throughout the three stories of the property without losing any signal.


  • Design a wiring and cabling system which was not visible to the naked eye.
  • Hide all internal devices so they were not visible in the rooms.
  • No alterations to the structure that requires intervention from English Heritage.
  • Ensure 100% phone signal coverage across three stories and 8,800 square feet.


The existing DECT phone system could not work due to the wall thickness in the property. Any new phone system would need to be 100% VOIP only. This would require an extension of the existing WiFi network throughout the property giving 100% coverage across 8,800 square feet.

  • Competition against a national infrastructure provider
  • Design an invisible non-intrusive cabling network
  • Ensure phone signal coverage across a huge area with 1.6m solid brick walls
  • All work to be consistent with Grade II* listed property.
  • Project was to be completed in less than 2 weeks from initial site survey
  • Ensure system was 100% available with 100% coverage.


  • Completed in 6 days
  • Project work was 10% less expensive than national infrastructure provider
  • Phone solution was 5% less expensive than national telecoms provider


  • Meticulous planning
  • Commitment to finding a solution
  • Detailed electrical and cabling diagrams prepared
  • Notes: End of first page is to have the Floor plan graphic with emphasis on the key dimensions
  • 6m thick brick walls
  • 8,800 square feet
  • Three stories


  • 100% phone coverage throughout the property
  • Client was able to keep existing phone number
  • Phone system allows client to answer, transfer and route calls to other locations in the property or to other landline or mobile numbers.


As a CEDIA (Custom Electronic Design and Installation Approved) Smart Home and Technology Services company our team work on bespoke projects from national infrastructure improvements to smart home and device supply and services. Altus Digital Services have supplied, installed and programmed control systems nationally.